Capacity Manager

Job Title: Capacity Manager
Contract Type: Permanent
Location: Melbourne C B D
Salary: $100000 - $120000 per annum
Start Date: 2018-03-27
Reference: JO-1803-9785
Contact Name: David Milburn
Contact Email: [email protected]
Job Published: March 27, 2018 10:46

Job Description

Our client, a highly reputed Australian born IT services provider, is looking for a dynamic and driven Capacity Manager to join the team and make an impact. Specifically, make an impact contributing to the success of their managed services through managing all facets of IT capacity across their suite of internal and external clients. This is a unique opportunity to come in and enjoy a healthy dose of autonomy while you champion and pioneer an impactful vision for capacity management across the business. It's a real chance at complete innovative ownership with an absolute employer of choice.

Key Tasks
  • Establish and maintain comprehensive capacity management planning process across managed services, resources (staff), systems and IT component level considering current and new requirements, including all software licensing;
  • Implement tools that allow for the effective monitoring/trending of IT Infrastructure, Software and IT components performance and resource utilization;
  • Continually monitor IT resource usage and promptly identify capacity issues;
  • Provide trending information to allow for forecasting future capacity requirements;
  • Create and drive the overall capacity management framework with input from technical leads;
  • Maintain current knowledge across all vendor software licensing, ensure lowest cost licensing regime;
  • Report on current software usage and future capacity trends;

Mandatory Experience
  • Proven experience in Capacity Management (preferably in a managed services environment)
  • Demonstrable experience with incident management
  • Experience with software vendor licensing management
  • Knowledge of ICT Infrastructure and Application environments
  • Knowledge of ITIL and ISO 20001 principles and procedures
  • ITIL v3 highly regarded

If you are interested in applying directly or learning more, feel free to call David Milburn on (03) 8399 9943 for more information.


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