Service Desk Analyst

Location: Sydney
Job Type: Contract
Reference: JO-1804-9827
Salary: Competitive
Contact Name: Lucy Underwood
Contact Email: lunderwood@launchrecruitment.com.au
The Company

One of Australia's largest and most innovative Managed Service Providers

The Role

Working on one of their key accounts, our client is looking for someone who has (ideally) 6-12 months experience as a Service Desk Analyst. Someone who is eager to utilise and develop their skills in a fast-paced environment whilst delivering exceptional service to their customers.

Requirements
  • Demonstrable experience in a similar role
  • Experience managing customer incidents and service requests
  • Troubleshooting of basic hardware and software
  • The ability to think on your feet, knowing when and how to escalate a problem effectively

For more information, please call Lucy on 02 0823 5615 and APPLY NOW!

Please note, this is an urgent requirement, at this stage only candidates who are available ASAP will be shortlisted