Global Delivery Manager - 2IC

Location: Sydney
Job Type: Permanent
Reference: JO-1805-9980
Salary: Service Delivery Manager
Contact Name: Natasha Radford
Contact Email: nradford@launchrecruitment.com.au
Due to growth we are looking for a Global Service Delivery Manager (2IC) to the Senior Vice President.
You will be based in the main engineering and product development centre based in the heart of the Sydney's CBD, the company is ASX listed and they work with some of the biggest names out there (several Fortune 500 customers) 

This is an excellent opportunity to join this forward thinking business and really make your mark - the company promote work life balance, attractive salary, training/coaching and career development.

Your responsibilities will include:
  • Resource plan
  • Resource allocate
  • Project Manage
  • Execute project in a timely manner to achieve customer satisfaction and commercial success 
  • Manage Global Services tickets
  • Act as a Scrum Master for the Global Services team
  • On assigned programs, work with key Sales and Customer Success members to deliver program of work
Required Skills:
  • Software development experience
  • Use of electronic project management tools
  • Great track record of delivering multiple programs of work
  • Customer facing experience
  • Strong understanding of development methodology (Agile / Kanban)
  • Ability to build and maintain a project plan
Nice to have/desirables:
  • Administration level experience with electronic project management tools (Jira / Teamwork)
  • Telecommunication experience
  • Mobile application experience
  • Coding experience
If you would like to work with a well established team of talented Developers, in a collaborative enviornment and a company that promotes career development get in touch today.