Network Engineer

Location: Sydney
Job Type: Permanent
Reference: JO-1805-10066
Salary: $75000 - $85000 per annum
Contact Name: Suliman Momand
Contact Email: smomand@launchrecruitment.com.au
Provide level 2/3 support to my clients wholesale and enterprise customers teams.

About The Role: 
  • Strong customer service focus that results in the consistent delivery of a quality customer experience
  • Manage customer faults and queries through to resolution within appropriate SLA and service measures
  • Ensure that all fault tickets are updated and troubleshooting taken place when required. 
  • Effectively manage escalations both external and internal
  • Participate in 24x7 shift roster with a future move to a 7am to 11pm rotating roster. 
To Be Successful:​
  • Strong knowledge of IPv4 networks
  • Experience with Cisco and Juniper
  • Operational understanding of MPLS networks
  • CCNP or JNCIP qualifications
If you are interested in this role, please apply-now or you can call Suliman on 8023-5637 for more information.