NOC Team Leader

Job Title: NOC Team Leader
Contract Type: Permanent
Location: Melbourne
Salary: $120000 - $140000 per annum
Start Date: 2018-08-14
Reference: JO-1808-10491
Contact Name: Kayla Gallo
Contact Email: [email protected]
Job Published: November 13, 2018 18:02

Job Description

Opportunity to join a leading managed services organisation who specialise in data centre and cloud infrastructure solutions. Our client is seeking an experienced operations team lead to manage and guide technicians within their Cloud and Managed Service department. You will be leading a close knit team and highly regarded by your peers. Our client offers the latest technologies and a range of diverse customers you can service. 

The key responsibilities and duties include: 
  • Daily mentoring of technical staff members
  • Providing technical support to key customers 
  • Managing and monitoring organisational SLA's (ensuring and motivating staff to complete required tasks) 

The ideal candidate will have/be:
  • Network technology experience (LAN/WAN), MPLS experience, clustered network environments
  • Experience with Fortinet Firewall Management (or other Cisco ASA, Palo Pan or Checkpoint)
  • Experience with: Citrix Netscaler, F5, Azure LB or AWS (would be desirable)
  • Relevant Cisco Certifications (CCNP or CCIE)
  • Strong understanding of: Intel, VMWare, 365. Azure and AWS
  • Prior experience managing/leading a small to medium sized team
  • Building and maintaining strong internal and external relationships
  • Understanding and use of ITIL methodology across: change, incident, problem and configuration management

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