Service Centre Analyst

Location: St Leonards
Job Type: Permanent
Reference: JO-1808-10611
Salary: $60000 - $70000 per annum
Contact Name: David Thorburn
Contact Email: dthorburn@launchrecruitment.com.au
This Mulit-Vendor Maintenaince Provider is searching for a Service Centre Analyst to support their extensive customer base. Someone who is eager to utilise and develop their skills in a fast-paced environment whilst delivering exceptional service to their customers.

Requirements
 
  • 2 years experience in a similar role
  • Excellent communication skills
  • Experience with processes aligned to the ITIL framework, specifically; Incident and Configuration Management
  • Strong technical knowledge of Networking, Cloud Infrastructure, Back-ups and Unix

Personal Attributes
 
  • The ability to think on your feet, knowing when and how to escalate a problem effectively
  • Excellent communications skills, both written and verbal
  • Analytical approach to problem solving
  • Strong dedication to customer service

APPLY NOW! Send your CV and MSWord format and brief cover letter to David Thorburn at Launch Recruitment