Digital Platforms Manager

Job Title: Digital Platforms Manager
Contract Type: Permanent
Location: Sydney C B D
Salary: Attractive Salary on Offer
Start Date: 2018-10-09
Reference: JO-1810-10889
Contact Name: Karen Aldrich
Contact Email: [email protected]
Job Published: October 09, 2018 16:13

Job Description

Our Client

Our client is a not-for-profit company, whose goal is to help increase demand for its members products through investments in marketing, innovations and R&D

They offer a cohesive and collaborative environment, with excellent opportunity for career growth and great work/ life balance

The Role

This is an exciting time to join this growing Digital Team, with current projects including recreating the website, building a new e-learning platform and a lot of new CRM initiatives.

Reporting to the GM of Digital, this role will see you responsible for digital platforms strategy, development, maintenance and improvement, taking into account delivering business and technical needs and change initiatives from approval through development to implementation.  

Key elements of the role:

Team Management
  • You will directly manage 4 direct reports and will be the day to day mentor and go-to person for the team of Web Producers, Digital Development Manager, as well as performing all one-one-one's performance appraisals etc

Platform Strategy
  • to enable a compelling digital experience for the business and align digital platform strategy to organisational strategy
  • Own and manage Digital infrastructure to ensure availability, scalability and integration of services
  • Keep abreast of the technology landscape to revise or implement capabilities to meet or exceed business strategic objectives
  • Continuously improve online UX - such as information architecture, branding strategy, platform maintenance
  • Develop, implement, monitor and report on key metrics and diagnostics to management, along with recommendations, both strategic and tactical, on how to maximise value back to AWI stakeholders of web presence and activities
Stakeholder engagement
  • Working with the broader digital team, business stakeholders, acting as an internal consultant
  • Work closely with the Digital Program Manager and project teams to assist on the delivery of projects

  • Establish and implement processes and standards for content updates via a distributed authoring model, using templates that empower staff to generate global visibility and traffic and local content and engagement
Vender Management
  • Management of commercial relationships and contractual arrangements of 3rd parties
Some of the digital eco system you will manage:
  • Amazon Web Services
  • Episerver CMS and Commerce
  • Salesforce CRM
  • Marketo Customer Engagement Automation
  • Atlassian development/ process suite
  • Episerver based eLearning (Learning Management System)
  • Woodwing Elvis Digital Management System
About You
  • Tertiary qualifications in Computer Science, Multimedia or similar
  • At least 7 years' experience in Project Management /Project Delivery or Implementation in the digital space
  • 5 + years in Web domain technology strategy, architecture and implementation (Content Management, Identity, CRM, Marketing Automation etc)
  • 3 + years' experience managing and mentoring a team of direct reports
  • Experience with Content development, production and management
  • Top notch stakeholder interaction, commercial and relationship management skills
  • Thorough knowledge of cloud hosting and services, digital platforms, functionality and systems integration
  • Thorough web domain technology and platforms knowledge
  • Technology experience in the following: web development, business intelligence and data warehousing
  • Excellent planning, coordination and problem-solving abilities
  • Highly proficient in cutting edge web authoring and management languages
  • Outstanding written and verbal communications skills
  • Experience managing 3rd party vendors
There is no closing date - interviews for successful applicants will be conducted immediately, so please apply asap.

Applications will be treated in the strictest confidence and should be directed to:

Karen Aldrich
Launch Recruitment
02 8023 5607

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