IT Support Technician

Location: Melbourne
Job Type: Permanent
Reference: JO-1810-10922
Salary: Competitive
Contact Name: Lucy Underwood
Contact Email: lunderwood@launchrecruitment.com.au
The Company
An international leader in engineering products and services across the Infrastructure and Agriculture industries, this organisation prides itself on being at the forefront of innovation

The position 
An exciting opportunity for a highly motivated professional to join their IT department in a L1/L2 Support capacity. This is an autonomous role where you will be encouraged to generate ideas and opportunities geared towards your local market
Day to day tasks include-
  • Supporting internal staff and IT infrastructure across a larage geographical footprint in Melbourne (travel between sites will be required)
  • User support
  • Systems support
  • Preventative maintenance 
  • Troubleshooting issues
  • Implementing solutions
Required background/experience

You will need experience servicing and managing various operating systems in a large scale environment. To be successful in this role you will also need experience in the following areas
  • Demonstrable experience working within a Windows enrivonment (supporting Windows 7/10 and Windows Server 2008/2010/2016
  • Experience networking and the technologies associated
  • General Application Support experience 
  • An understanding of Active Directory and Windows related features and basic Office365 support 
  • Experience dealing with external service providers
  • Very strong customer service skills is a must
  • Strong interpersonal and communication skills and the ability to support all levels of all stakeholders
Desired Skills include 
  • Experience with virtualitsion technologies (VMware, Hyper-V)
  • VOIP/SIP Experience
  • Building and supporting SOE
  • MS SQL Server 

Please note, this role will require travel. A valid Drivers Licence and your own vehicle will be be necessary 

For more information, please call Lucy on 02 8023 5615 and APPLY NOW!