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Enterprise Success Manager

Job Title: Enterprise Success Manager
Contract Type: Permanent
Location: Sydney
Industry:
Salary: $100000 - $130000 per annum
Start Date: 2018-10-17
Reference: JO-1810-10928
Contact Name: Casey McDonagh
Contact Email: cmcdonagh@launchrecruitment.com.au
Job Published: October 17, 2018 15:46

Job Description

Duties and Responsibilities

·        Develop strategic business relationships

·        Ensure renewal and growth of existing key accounts

·        Consult with clients to understand products and provide solutions that will increase value

·        Liaise with technical support to ensure customer satisfaction

·        Keep detailed records in CRM- Salesforce

·        Manage escalated customer issues

Skills and Experience

·        5+ years demonstrated B2B selling experience or relationship management to large/enterprise accounts

·        Experience selling software or SaaS

·        Excellent communication and presentation skills

·        Ability to travel up to 50% of the time

·        Experience dealing with a number of challenging stakeholders





Please submit your resume in WORD format

Thank you in advance of your application

Only shortlisted candidates will be contacted 
 
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