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Account Manager

Job Title: Account Manager
Contract Type: Contract
Location: Brisbane
Industry:
Salary: $350 including super per day
Start Date: 2018-11-27
Reference: JO-1811-11167
Contact Name: Robert Daniels
Contact Email: rdaniels@launchrecruitment.com.au
Job Published: November 27, 2018 10:43

Job Description

The main purpose of this position is to deliver exceptional customer service, retain and grow existing clients and develop new business opportunities 


The role requires the Account Manager to:
  • Manage a queue of allocated customer requests, assessing each request working with the customer and internal stakeholders to develop an offer that can be presented to the customer for approval and payment
  • Work with customers to understand their needs and use appropriate tools to prepare quote requests, generate scopes of work
  • Manage external and internal stakeholder relationships in the region to communicate and promote awareness
  • Gather all necessary information needed to qualify and assess third party projects for technical and commercial evaluation
  • Adhere to national and region-specific processes to deliver exceptional customer experiences with consistency such as arranging appropriate internal approvals
  • Maintain accurate records and documentation relating to requests including customer interactions using prescribed systems
  • Oversee project delivery and manage issues, risks and escalations raised
  • Track, monitor and provide regular progress updates to customers and internal stakeholders
 
Please submit your CV via the portal by clicking the APPLY button or contact Robert Daniels on 02 8023 5699 for further information.
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