Retail Service Provider Delivery Manager

Job Title: Retail Service Provider Delivery Manager
Contract Type: Contract
Location: Melbourne C B D
Salary: Competitive
Start Date: 2019-05-22
Reference: JO-1905-12237
Contact Name: James Lawson
Contact Email: [email protected]
Job Published: May 22, 2019 09:38

Job Description

Our client is currently looking for a charismatic RSP Delivery manager to join an ongoing national project. This role will be centred around the management of relationships between vendors, retail service providers and a number of stakeholders across the business.

Day To Day:
  • Identification and implementation of improvement initiatives
  • Address process gaps and failures
  • Engaging with RSPs to manage strategies and relationships
  • Develop and support customer support customer partnership strategies
The Must Haves:
  • 7+ years of experience working within Telecommunications service activation or service delivery projects
  • Strong communication skills
  • Strong relationship building experience
  • Professional and proven senior level client relationship management and able to translate technical issues into clear business English and client liaison is essential to this client facing role.
  • Industry experience and knowledge in addition to being known within the RSP community
  • Ability to analyse and define metrics and datasets
  • Strong attention to detail
Click apply now to register your interest or contact James Lawson from Launch Recruitment on 03 8399 9913