Service Desk Analyst

Job Title: Service Desk Analyst
Contract Type: Contract
Location: Parramatta
Salary: $40 - $45 per hour
Start Date: 2019-06-17 00:00:00
Reference: JO-1906-12380
Contact Name: Suliman Momand
Contact Email: [email protected]
Job Published: June 17, 2019 16:10

Job Description

Large government organisation are seeking a Service Desk Analyst who has experience dealing with IT related matters.

About The Role: 
  • Take inbound phone calls in relation to IT matters
  • Ensure SLA's are met
  • Ability to communicate technical problems effectively in a clear manner
  • Support team colleagues with training and knowledge sharing, nurturing a collaborative environment
  • Ensure adherence to the organisations, process and frameworks
  • Ability to problem solve issues to arrive at a technical solution that meets the business needs
If you have relevant experience and are interested in the opportunity, please "Apply-Now', alternatively you can call Suli on 8023-5637