Service Desk Analyst

Job Title: Service Desk Analyst
Contract Type: Contract
Location: Hawthorn
Salary: Competitive
Start Date: 2019-06-27
Reference: JO-1906-12432
Contact Name: James Lawson
Contact Email:
Job Published: June 27, 2019 10:31

Job Description

We're looking for a Service Desk Operator to join an exciting team in Hawthorn.

This exciting opportunity will see you working in a great environment, close to public transport and you'll work with some great talent while you're learning new skills and techniques. This role will run for a period of 7 weeks, providing hands on, face to face support.

The must haves:
  • A valid working with children's check 
  • You'll need to be an outstanding communicator
  • Tech savvy
  • Experience working in a dynamic environment and prioritising tasks
  • Experience working with varying technical tools and operating systems
  • Strong problem solving skills
  • Great customer experience
Your day to day:
  • Resolving level 1 support tickets
  • Providing best practice customer service
  • Escalating major technical issues

Click apply now to register your interest or contact James Lawson from Launch Recruitment on 03 8399 9913