Mental Health Specialist - Insurance

Job Title: Mental Health Specialist - Insurance
Contract Type: Contract
Location: Sydney C B D
Salary: Salary on application
Start Date: 2019-08-20
Reference: JO-1908-12658
Contact Name: Carolyn Ezzy
Contact Email: [email protected]
Job Published: August 20, 2019 15:15

Job Description

A leading Government Agency is seeking an experienced  Mental Health Specialist with Mental Health and Workers Compensation experience to manage the efficient and effective implementation and delivery of claims services relating to mental health.

You will provide guidance and support to front line staff and business partners to ensure strategies and protocols are in place to manage workers and employers needs

Key Responsibilities:- 
  • Initiate, manage and monitor specific tasks and projects to assess and  improve business requirements and processes
  • Identify, recommend, plan and deliver strategies to manage and improve business relationships, procedures, practices and service delivery initiatives 
  • Provide clinical perspective on treatment, case management and intervention for psychological injury cases 
  • Develop and maintain working relationships with frontline staff
  • Manage the resolution of complex or unusual treatment and service requests for workers with mental health problems
  • Effective claims management 
  • Prepare internal and external strategic and operational documents 
  • Assist in the resolution of escalated issues relating to workers with serious injuries
The ideal candidate will have the following skills and attributes:- 
  • Understanding of the technical management of claims 
  • Qualifications in Allied Health preferred 
  • Understanding of the legislation and regulatory framework relevant to Workers Insurance is essential 
  • Experience in the management of mental health conditions in an insurance or clinical setting is desirable 
  • Experience in personal injury insurance (Workers Compensation preferred)
  • Demonstrated empathy and resilience
  • Excellent communication skills both verbal and written 
For further information please contact Carolyn on 02 8023 5633 or forward your resume to:

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