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Training Specialist- SaaS Implementation

Job Title: Training Specialist- SaaS Implementation
Contract Type: Permanent
Location: Sydney
Industry:
Salary: $70000 - $90000 per annum
Start Date: 2019-09-19
Reference: JO-1909-12855
Contact Name: Casey McDonagh
Contact Email: cmcdonagh@launchrecruitment.com.au
Job Published: September 19, 2019 08:44

Job Description

Our client, a SaaS leader is looking for a Customer Training Specialist to assist new accounts completing product training and updating the CRM.

Duties and Responsibilities

·        Provide initial and ongoing training to customer base

·        Prepare and schedule virtual training sessions

·        Be a subject matter expert in your own field

·        Ad hoc duties as required


Skills and Experience

·        Experience in Customer Success will be highly regarded

·        1-2 years' Customer facing experience or troubleshooting experience

·        Demonstrated software experience is preferred

·        Excellent verbal and written communication skills

·        Experience and knowledge of Microsoft Office products

·        Excellent organisational skills


Please submit your resume in WORD format
Thank you in advance of your application
Only shortlisted candidates will be contacted
 
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