Business Analyst | CRM

Job Title: Business Analyst | CRM
Contract Type: Contract
Location: Port Melbourne
Salary: Competitive
Start Date: 2019-09-25 00:00:00
Reference: JO-1909-12874
Contact Name: James Lawson
Contact Email: [email protected]
Job Published: September 25, 2019 16:07

Job Description

A exciting project opportunity for a business analyst with experience across Salesforce CRM, FMCG and supply chain solutions.

Your day to day:
  • Document business requirements & achieving sign off
  • Process mapping
  • Maintaining and updating JIRA and Confluence content
  • Run detailed requirement workshops
  • Run Iterative Development Sprints
  • Responsible for the Traceability of user stories / requirements to delivered solutions
  • SIT / Functional Testing on completed development
  • Coordination of remediation efforts post testing
  • UAT Coordination / Support
  • Hypercare

Skills and experience required to succeed:
  • Experience with both Waterfall and Agile projects
  • Experience with JIRA and Confluence
  • Experience running workshops, capturing user stories and managing backlog
  • Process mapping skills
  • Experience preparing user guides / operational manuals/ cheat sheets
  • Experience with testing / Coordinating defect resolution
  • Experience coordinating UAT
  • CRM & pricing experience
  • Self-starter
  • Salesforce CRM experience 
  • Strong communication and reporting skills

Click apply now to register your interest or contact James Lawson from Launch Recruitment on 03 8399 9913