IT Operations Lead

Location: Port Melbourne
Job Type: Contract
Reference: JO-1910-13140
Salary: Competitive
Contact Name: Elin Gill
Contact Email: egill@launchrecruitment.com.au
  • IT Operations Lead
  • BAU IT Leadership contract role
  • Port Melbourne Location initially 6 month contract

Support a major business unit integration project, ensure program deliverables are operationally ready, with appropriate support structures in place and engage with senior stakeholders.

The Nature Of The Role:
  • Planning of operational deliverables
  • Hold meetings and stand-ups when required
  • Raise risks and issues to project managers
  • Engagement with stakeholders and vendors
  • Identify operational training needs
  • Develop operational support models which adhere to business requirements, interfaces with business & technical divisions
  • Define ongoing BAU support/costs
  • Coordinate the training of the Operational Support Team
  • Communicate effectively with stakeholders and report to the Program Manager
Experience Required:
  • Experience with Atlassian's JIRA, Microsoft Teams, Sharepoint and Microsoft products (Word, PPT, Excel and Visio)
  • Experience reviewing test deliverables from internal and external delivery streams
  • Experience developing Standard Operating Procedures and Operations Manuals
  • Experience producing operational test scenarios and test cases
  • Experience in operational testing execution in a complex environment
  • Excellent analytical skills
  • Experience in resource estimations to support operational functions and processes
  • Strong MS Excel skills
  • Good communication and stakeholder management skills

To register your interest or contact James Lawson from Launch Recruitment on 03 8399 9913