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Inside Sales Specialist

Job Title: Inside Sales Specialist
Contract Type: Permanent
Location: Sydney
Industry:
Salary: Paying up to $50K + uncapped coms
Start Date: 2019-11-27
Reference: JO-1911-13350
Contact Name: Rachel McCarthy
Contact Email: rmccarthy@launchrecruitment.com.au
Job Published: November 27, 2019 14:12

Job Description

We are currently seeking Inside Sales Representatives for a global organisation based in Rydalmere NSW. Working in a dynamic call centre environment you will be responsible for managing new sales enquiries and retaining existing customers.

You will proactively manage the customer experience by taking ownership of the call and following through on the query or concern to completion 

Duties and Responsibilities
 
  • Identify and convert all sales opportunities 
  • Retain existing customers 
  • Handle customer queries and resolve first level disputes 
  • Respond to all customer requirements in a professional manner 
  • Document all calls and actions in a timely and accurate manner
  • Refer escalation calls when required  
Skills and Experience
 
  • Experience working in a phone-based Sales role or customer facing Sales role is essential 
  • Ability to manage high pressure situations and customer complaints 
  • The capacity to learn new skills, product and technical knowledge 
  • Undertake tasks with energy and drive 
  • Excellent communication skills both verbal and written 
  • Intermediate MS Office 

This is a fantastic opportunity to further develop your career with a global player and work with a supportive management team 

Please note only shortlisted candidates will be contacted

Thank you in advance for your application in WORD format
 

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