Hyper Care Consultant

Job Title: Hyper Care Consultant
Contract Type: Contract
Location: Melbourne CBD
Salary: Competitive
Start Date: 2019-12-09
Reference: JO-1912-13416
Contact Name: James Lawson
Contact Email: jlaws[email protected]
Job Published: December 09, 2019 16:27

Job Description

Our client is in the final stages of a driver support system deployment, your role is to assist the change and engagement teams with the ongoing hyper care and support of key teams.

To be successful in this role you need:
  • 3 years of call centre experience
  • Experience supporting drivers and the logistics industry
  • The ability to work rotating shifts between 5am and 9pm
  • Excellent communication skills
  • High attention to detail
  • Technically minded and experience working in a Hypercare environment

You'll be supporting drivers and other logistics personnel across the implementation of new fixed and handheld logistics management tools via phone and email in addition to performing general admin and reporting to both change and knowledge teams.

Click apply now to register your interest or contact James Lawson from Launch Recruitment on 03 8399 9913

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