- Strong experience as a ServiceNow Developer across the ITSM modules and preferably with Governance, Risk and Compliance modules.
- Solid skills/experience working with Development APIs
- Web Service Integration experience
- RDBMS/SQL Experience - in establishing integrations through JDBC and the MID Server
- A relevant ServiceNow certification is mandatory
- Experience in patching and lifecycle upgrade of ServiceNow
- Sound knowledge of delivery methodologies and associated tools, with working experience in Agile delivery
- Effective communication skills with the ability to synthesize data and communicate findings in a meaningful waExperience in integrating with third party products is desirable·
- Should preferably have Service Assurance & Network Assurance telecom domain knowledge.
- Automate business processes through scripting and development of applications in ServiceNow
- Create interfaces in ServiceNow to interact with various other systems
- Adhere to the Agile methodology of project delivery when releasing new solutions
- Identify areas that require improvement and propose solutions to address them·
- To maintain the software at required currency