Business Analyst (Service Assurance focus)

Job Title: Business Analyst (Service Assurance focus)
Contract Type: Contract
Location: Chermside
Salary: $500 - $557 per day
Start Date: 2020-01-20
Reference: JO-1912-13469
Contact Name: Megan Luttrell
Contact Email: [email protected]
Job Published: January 08, 2020 12:20

Job Description

We are partnering with one of our Global Consulting clients to find a Business Analyst with experience across Service Assurance to consult for them onsite with one of their Government clients

The tidbits:
  • Chermside location
  • Contract through till the end of June - extension likely
  • Must have Citizenship as a prerequisite
Your new role:
This role will be focused on the review and analysis of the service assurance function of the business. You will look at the procedures set up to maximise customer satisfaction - in turn maximising the long-term financial optimisation of an enterprise.

A day in the life:
  • Facilitate communication and understanding between project Scrum team and Business
  • Gather, analyse and translate functional business requirements into User stories and tasks
  • Focus on business needs, engage and assist product owners to synthesise business requirements, write Acceptance criteria for User stories
  • Work closely with developers in scrum team to achieve functional and technical goals
  • Liaise with other designers, solution architects and other SMEs to understand current and future state system interactions and integration
  • Complete User Interface and service design documentation where required
  • Assist in test script creation and testing to give hand to test capacity
  • Assist the Scrum Master with scrum team sprint planning, any ad hoc tasks and agile ceremonies
What next?
Apply now with your CV in Word format