Operations Manager - Engineering

Job Title: Operations Manager - Engineering
Contract Type: Permanent
Location: Melbourne
Salary: $140000 - $150000 per annum, Benefits: Salary + Super + RDO days + Free Public Transport
Start Date: As soon as the recruitment process is complete!
Reference: JO-2001-13584
Contact Name: Megan Luttrell
Contact Email: [email protected]
Job Published: January 24, 2020 12:40

Job Description

We are looking for an Operations Manager within the engineering and telco space to lead a team of phenomenal engineers. This team know their stuff and really need a leader who can inspire and add value to their current operations.

This person must have a Tertiary degree related to engineering or Telecommunications as you will need to register with Engineers Australia.

About the role:

The Operations Manager will be responsible for both Network Management and Team Management. This will include leading, coaching and developing, Vendor Management, and Continuous Improvement in the network and customer telecommunications services.

The Operations Manager will also be responsible and accountable for developing, reviewing and maintaining all specifications and standards, ensuring they are kept relevant and meet technical requirements and industry standards.

What your new responsibilities will look like:
  • Lead, motivate and provide direction to the Operations Engineering team
  • Lead the delivery of training, input to service improvement, solutions for replacement of unsupported vendor equipment, and administrative tasks as required
  • Develop, review and manage all specifications and standards
  • Lead type testing and approval of new hardware and telecommunications equipment ensuring that a delivery bottleneck is not created by the Operations Engineering team
  • Work collaboratively with stakeholders to understand their requirements and solve complex issues and when required, engage and brief specialist consultants to develop specifications and standards
  • Maintain documented procedures related to the company's Telecommunications network, and ensuring site drawings, service records and all relevant information is amended accurately
  • Support engineering activities to ensure compliance with obligations under the Telecommunications regulator (ACMA) and the company's Trunked Telecommunications Infrastructure (TTI) accreditation
About you:
  • You will have demonstrated experience leading high performing, competent Engineering/Telco teams
  • You will be a leader first, and an engineer second
  • An escalation point and there to provide empowerment in the team
  • Tertiary educated 
  • Vendor educated
  • Demonstrative knowledge of and experience in large telecommunication environments including
    experience in voice/data communications
  • Technical expertise and knowledge of Wireless and transmission technologies
  • Knowledge or awareness of ACMA, the Telecommunications Act, quality assurance, management
    systems and processes
  • Demonstrable leadership and people management in a telecommunications-related field
  • Awareness of technological developments and market product changes applications and availability
  • A “can-do” attitude and willingness to accept challenges and responsibilities
Sounds like the role for you?

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