Senior Technician

Job Title: Senior Technician
Contract Type: Permanent
Location: Sydney
Salary: $0 - $92000 per annum
Start Date: 2020-02-21
Reference: JO-2002-13732
Contact Name: Andy Mansoori
Contact Email: [email protected]
Job Published: February 21, 2020 17:17

Job Description


The NSW Field Services specialist reports to the Service Delivery Manager (NSW/QLD) and owns the field delivery and support function for this geographical area. This role is a field specialist role and it is expected that the incumbent will provide on site leadership, coordination and quality control of all projects. They will also be responsible for onboarding and management of internal staff and external partners and contractors. This role includes on-going support after the delivery goes live. The field Services specialist is required to work on standby and perform some interstate duties. 


Champion a culture of "delighting' customers, through personal contact and communication with customers

Ensure that all field deliveries are managed for completion within budget and on-time

Provide day-day line management to field staff doing projects (including service delivery partners and contractors) and managing completion of leave requests, timesheets and personal development plans

Plans and controls field project resourcing in consultation with the assigned PM and regional Service Delivery manager

Manages and ensures compliance with field quality and WHS practises and standards

Provides insight and ideas for field improvements to the Continuous Improvement Manager

Manages contract resources and ensure compliance 


Extensive field experience within a telecommunications service delivery and maintenance environment

Fixed wireless experience 

SDWAN Boxes experience as a Technician 

Microwave / Antenna installation

Management experience with leading people

Valid driver's licence

If this role is of your intrest please do apply

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