Operations / Application Support Engineer - Microservices & ITIL

Job Title: Operations / Application Support Engineer - Microservices & ITIL
Contract Type: Contract
Location: Port Melbourne
Salary: Competitive
Start Date: 2020-03-02
Reference: JO-2002-13630
Contact Name: Elin Gill
Contact Email: [email protected]
Job Published: March 02, 2020 10:02

Job Description

  • Operations / Application Support Engineer - Microservices & ITIL
  • 6 month initial contract
  • Port Melbourne Location
Strong Microservices Cloud and strong ITIL experience working in Operations side of product developed in Agile DevOps methodology is very important for this role.

The focus of this Operations/DevOps Engineering role would be to ensure that the program deliverables are operationally ready, with appropriate support structure in place to enable transition to live status.

Experience required:
  • Experience of supporting the operations of Product/Service/API infrastructure, but not on the support of Development infrastructure
  • Automation capability on the operations process or Product problem solution side, not the automation of code release or Cloud infrastructure deployment
  • Strong ITIL process experience is a must

Technical Skills required:
  • Experience with Atlassian's JIRA, Microsoft Teams, Sharepoint and Microsoft products (Word, PPT, Excel and Visio)
  • Microservices Cloud and ITIL experience
  • Experience reviewing test deliverables from internal and external delivery streams
  • Experience developing Standard Operating Procedures and Operations Manuals
  • Experience producing operational test scenarios and test cases
  • Experience in operational testing execution in a complex environment
  • Excellent analytical skills
  • Experience in resource estimations to support operational functions and processes
  • Strong MS Excel skills
  • Good communication and stakeholder management skills

Elin Gill
IT Recruitment Account Manager
03 8399 9944