Dynamics 365 Customer Experience Technical Consultant

Location: Sydney
Job Type: Permanent
Reference: 615283
Salary: Flexible around $120k base to $140k base + super
Contact Name: Ged Wilson
Dynamics 365 Customer Experience Technical Consultant | Permanent

The Company:

This is an award winning business who has continually grown and had major growth even through coronavirus. They are looking to expand their Dynamics 365 team in a big way! 
Come and join this exciting business and be part of a supportive culture.

The Role:
  • Participates in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system
  • Advising business users on best practices for CRM, development or integration processes
  • Balance business users requests and requirements with technical constraints
  • Mocking up specifications and facilitating the completion, testing and deployment of development projects
  • Installing and maintaining versions of 3rd party products such as Click Dimensions, Linked In and Inside View
  • Building and configuring CRM forms, views, dashboards and workflows
  • Developing SSRS reports using Microsoft SQL and FetchXML
  • Working closely with BI project teams or other resources for completion of projects related to the CRM system
  • Working with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system
  • Maintain code repository, VSTS backlog and source control
  • Utilising SDK and 3rd party tools such as XRMToolbox for the administration of CRM system
  • Estimating the completion of tasks and managing resource time
  • Ensuring consistent release management, change management and project approval processes
  • Designing, documenting, developing, and deploying Microsoft Dynamics 365 solutions
  • Implementing MS Dynamics 365/CRM projects on customer site working across Proof of Concepts, Design, development, Customisations, Workshops and Support
  • Effectively functioning in a team environment, deploying problem-solving and fostering strong team culture.
  • Integration of MS Dynamics 365 using Power Automate Flows and use other products in Power Platform
Qualifications/Skills:
  • Excellent written and communication skills, primarily to articulate technical specifications
  • Experience working with consulting services industry
  • 2+ years of experience in Dynamics 365
  • Experience in customisations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation
  • Experience with CRM API, REST/ODATA and SOAP endpoints
  • Strong understanding of and ability to configure security groups, roles and teams
  • Comfortable using Visual Studio, TFS/VSTS, source control, CRM SDK
  • Knowledge of the O365 platform
  • Familiarity with Data Export Service and Azure SQL
  • SSIS or other ETL technologies 
You much have full Australian Working rights to be eligible.
Contact Ged Wilson for more information.