My client has a global presence with many locations inside Australia and also in many other countries. They offer an integral money exchange services to worldwide customers and have outstanding reviews!
My client is looking for an EUC Analyst / IT Desktop Support Engineer. You will have great communication skills and be patient and pragmatic when handling request tickets. You will have great time management skills and also be able to multitask and prioritise tasks effectively.
- Microsoft product knowledge(Windows, Office, IE, SCCM and admin tools such as AD and DHCP)
- A good understanding of networking
- A good knowledge of how a global EUC estate functions
- An excellent knowledge of smart and mobile operating systems (Android, IOS)
- A good knowledge of Sophos Safeguard
- A good understanding of product packaging
- Apple product knowledge
- An understanding of ITIL frameworks
- GFI LANGuard knowledge
- Group policy experience
- A good knowledge of anti-virus
Contact Ged Wilson for more information.