Network Specialist

Location: Melbourne C B D
Job Type: Contract
Reference: JO-1803-9684
Salary: $480 - $500 per day
Contact Name: Kayla Gallo
Contact Email:
Our client is a leading telecommunications organisation who are seeking a Network Problem Specialist who would be accountable for the end-to-end support of the tier 3 engineers. This role is responsible for network problem management activities, driving workarounds and permanent fixes to the network. 

Key responsibilities and duties include: 
  • Problem ticket management 
  • Proactive problem management
  • Updating and managing database administration
  • Problem reporting and reviewing network related improvements
  • Mentoring and supporting peers within the tier 3 operations team
The ideal candidate will have/be:
  • Experience within IT, Vendor or Telecommunications environments 
  • Experience as a Network Engineer
  • Exposure to a 24x7 environment 
  • Experience with ITSM OSS Remedy Platform
  • Strong problem solving and communication skills