Connecting...

Retail Systems Support Manager

Job Title: Retail Systems Support Manager
Contract Type: Permanent
Location: Sydney
Industry:
Salary: Competitive Salary
Start Date: 2017-12-19 00:00:00
Reference: RG-115612
Contact Name: Rachel Grehan
Contact Email: rgrehan@launchrecruitment.com.au
Job Published: December 19, 2017 16:14

Job Description

My client a global retailer is seeking an experienced Retail Systems Support Manager. The role reports directly into the Head of IT. 

We are seeking a Systems support manager with strong experience with Retail POS systems.


Responsibilities:
  • Management and support of helpdesk management, projects and co-ordinating installation teams. 
  • Responsible for ensuring the smooth running of our Retail systems and Store network infrastructure. 
  • Provide application and database support for Retail ensuring inventory management systems are accurate 100% of the time.
  • Manage software upgrades to retail systems by creating test plans, test scripts, and testing results.
  • Create support and administrative documentation to support retail systems.
  • Plan, document and execute PCI security practices as it pertains to the POS operating environment.
  • Provide application support during core business hours and after hours as needed.

Requirements:
  • Bachelors Degree in Computer Science, Information Systems, Systems Management or similar field.
  • Strong experience with Microsoft technology and Desktop Management Experience in an Enterprise Environment.
  • The Retail Systems Support Manager is required to have a strong understanding of Microsoft systems and technologies. 
  • Ability to troubleshoot issues and to mentor and develop team members.
  • Responsible for managing workloads and prioritize work across the teams.
  • Previous experience managing a team.
  • Proven experience installing, configuring and administrating Microsoft desktop and Server operating systems as well Apple Mac/Devices within an Enterprise environment.
  • Excellent written and verbal communication skills.
  • Drive continuous improvement. 

If this role is of interest please send your application to Rachel on the details below. 

Get similar jobs like these by email

By submitting your details you agree to our T&C's

`