Senior Engineer

Job Title: Senior Engineer
Contract Type: Permanent
Location: Sydney
Salary: competitive
Start Date: 2018-01-10
Reference: 114460
Contact Name: Lisa Roantree
Contact Email:
Job Published: January 10, 2018 09:17

Job Description

Our client: A growing IT managed services firm is looking for a senior network engineer who will focus on customer operations and special projects.

  • Problem solving and resolution of third level network engineering issues. 
  • Ensure accurate and timely update of assigned tickets within contracted SLAs.
  •  Mentoring and training of Tier2/1 staff to assist in earlier resolution.
  •  Pro-active management of customer's root cause issues and improvements
  • Onsite support if needed with customers or suppliers
  • Produce low level designs for projects.
  • Attend project meetings (internal/external) to provide technical expertise. 
  • Engage customers, suppliers and vendors to facilitate delivery of projects. 
  • Assist in build and deployment of project deliverables. 
  • Ensure project documents are complete, current and stored appropriately. 
  • Escalation of project/technical issues to Project Manager. 
  • Mentoring and assistance for less senior engineers within the team. 
Essential Requirements:
  • 8+ years of strong design, implementation and support experience in a Service Provider/enterprise environment.
  • Strong knowledge in implementing and troubleshooting MPLS services.
  • Broad knowledge and troubleshooting skills in Routing protocols (BGP, RIP, OSPF, EIGRP).
  • Hands-on experience in firewalling (implementing Security Polices, NAT, IPsec & Remote Access VPNs and Next generation features), primarily with Palo Alto Networks and preferably with Checkpoint too.
  • Working experience with UC Platforms - Cisco CUCM, Broadsoft,
  • Certifications: Minimum CCNP(S&R), Palo Alto ASE
  • High Level of Technical literacy
  • High level of spoken and written English
Please send your CV via the apply button, or to or for a confidential chat, please call Lisa Roantree on 02 8023 5616.