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Technical Account Manager- RG

Job Title: Technical Account Manager- RG
Contract Type: Permanent
Location: Sydney South
Industry:
Salary: $0 - $150000 per annum
Start Date: 2018-02-26 00:00:00
Reference: JO-1801-9390
Contact Name: Rachel Grehan
Contact Email: rgrehan@launchrecruitment.com.au
Job Published: February 26, 2018 10:27

Job Description

Fantastic opportunity to join an award-winning company to support the delivery of standalone application utilizing the greatest & latest technology's.


 


Our client, an award winning American owned company is seeking a Technical Account Manager to join their team on a permanent, full time basis to work from their Sydney office. This is an exciting opportunity to work with a collaborative, engaging, challenging and supportive team. The Technical Account Manager will be responsible for providing excellent post-sales support and leadership to customers. 











Responsibilities 
 
  • As the Technical Account Manager, you will be responsible for proactively developing client relationships with well known enterprise clients. 
  • Work closely with clients as SME training on the products and services. 
  • Ensure clients use the products and services to realise maximum value for their business. 
  • Identify training gaps and conduct workshops and training. 
  • Proactively review customers on a regular basis to ensure that the services are running smoothly. 
  • Look after support escalations. 
  • Build relationships internally with Product, Engineering, Sales and Support teams. 
  • Increase customer adoption.




Qualifications and Experience required: 



 
  • Degree in computer Science or relevant IT discipline. 
  • 3+ years' experience in a Technical Account Management or Sales Engineer/Consultant role. 
  • 5+ years Application development deployment.
  • 5+ years deploying Enterprise Management Software Solutions.
  • * 7+ years' experience working with at least one of the following languages: Java, .NET, PHP, JavaScript.
  • Ability to present to C level customers.
  • Experience and competence working at OS command lines including Unix, Linux and Window command prompts.
  • Experience with Unix/Linux/Windows shell scripting.
  • Knowledge of basic networking components and concepts. 
  • Experience with web servers and common relational databases.
  • Excellent communication and presentation skills.
  • Passionate about technical sales and working with customers.
  • Ability to work on multiple opportunities concurrently.




Desired Skills:



 
  • Experience with application performance management technologies and techniques
  • Proficient with Cloud and Big Data technologies
  • Proven experience with common .NET web application architecture frameworks, distribution mechanisms and messaging components such as ASP.NET, ASMX, WCF, MSMQ, etc.
  • Excellent experience with common Java web application architecture frameworks, distribution mechanisms and messaging components such as servlets, struts, Spring, EJB, web services, RMI, JMS, MQ-Series, etc. 




Please send your CV to Rachel via the details below. 
 

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